Veelgesteld vragen

Does the electric bike provide less assistance when the battery is almost empty?

I’m looking for a specific electric bike, can you tell me where it’s in stock?

Hoe kan ik de verlichting van mijn e-bike inschakelen?

Where can I find the nearest Cortina retailer?

Can I take a test ride?

I am looking for a specific e-bike, can you tell me where it is in stock?

How fast does a Cortina e-bike go?

Does Cortina sell electric bikes for children?

How can there be price differences between certain stores for a particular bike?

Can a child seat fit on an e-bike?

Does the e-bike provide less support when the battery is nearly empty?

How can I turn on the lighting of my e-bike?

My e-bike doesn’t have a steering lock, can I add one?

The motor provides less power at a certain speed. How can this be?

The motor does not provide support right away when I start pedaling. Why is that?

I have an e-bike with the Ecomo 36 Volt system, and it was recently updated by the store. I notice the support is much weaker in the lower modes. Is that correct?

Where can I find the manual for my e-bike?

What does the walk/assist function on my e-bike mean?

What factors affect the range of my electric bike?

How should I charge the battery properly?

My battery isn't charging (anymore), what should I do?

What should I do if I won’t be using the battery for a while?

When it’s freezing outside, it seems like the battery has less energy. Why is that?

Where can I find the warranty conditions?

What is the warranty period on the electrical components of a Cortina e-bike?

I have a problem with my Cortina e-bike, what should I do?

How often should I return to my Cortina store for service or maintenance?

Can I order bikes and/or bike accessories directly from Cortina?